Outsourced IT Support Services - Computer Resource Center Delivers Enterprise-Class IT Services for a Fixed Monthly Fee to Save Your Business Time and Money
Customer Testimonial:
"Since CRC took over responsibility for our IT, we have gained a level of confidence in our infrastructure, from the optimum performance of our individual workstations to our servers." (read more)
Dean Trevelino Trevelino-Keller Communications Group
Live Support - Remote Assistance
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
How to Get Support:
A member of our support team will talk with you first to determine the nature of the problem.
You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.
How It Works:
Step 1:
Once you are on the phone with a member of our support team, you will be directed back to this page to initiate the screen-sharing session. Complete the fields below, select your support representative from the drop-down menu and click the Click Here button.
Step 2:
You are prompted to download a small virus-free plug-in.
Step 3:
With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 4:
You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
Customer Testimonial:
"CRC came in and made it very easy for us. They provided us with the proper training tools that we needed; they provided us with the right support...they were always there to answer the phone...so while we were apprehensive at first, the experience was nothing short of exceptional." (read more)
Chip Church Hillman Group
Be a Part of It!
You support the Clean Air Campaign by using Computer Resource Center, an company that manages IT resources remotely, off-site, via the Internet.
