I'm Robert Gerace. CEO of Computer Resource Center. And I've got an extremely important set of lessons for you -- and this could have a HUGE impact on your Atlanta business.


Hiring an IT Company is HARD. It's critical that you get it right. If you hire the wrong company, there are potentially catastrophic consequences. AND if you hire the RIGHT company, they can help you to double your profit.

For all the reasons above and more, It's a huge decision. Moreoever:

• It's an interruption that you don't need
• If you choose a company that is not run properly, they can destroy your systems, lose your data, and cause too many problems to list
• Interviewing companies takes time
• even if none of the above happens and they do an OK job, if they are not PROACTIVE you will have ongoing problems that drain your profit, cause your staff frustration, and drive you crazy with constant, unnecessary interaction
• even if none of the above happens and they do an OK job, if they are not PROACTIVE you will have ongoing problems that drain your profit, cause your staff frustration, and drive you crazy with constant, unnecessary interaction
• AND, even if they do everything to manage your system correctly for no problems, they may not be able to get on board with your stategic vision -- planning and executing to ensure that your IT keeps up with your vision
• Finally, even if they do ALL of the above correctly, they may not be on a continual mission to INCREASE the efficiency of your systems via proper implementation of Technology to increase PROFIT using your stable technology base

But wait. Hiring a great IT company is not enough. You MUST manage them to ensure that they continue to give you the service you bought. Any company (in fact, let's face it -- MOST companies) can do a good job for a while; and then the service starts to slip.
So you need to stay on top of the job your IT company is doing for you.

How do you do it?

The best IT companies have automated systems that report on the job they are doing. They should offer you a web-portal that gives you immediate visibility at any time -- as well as an automated system that alerts you to any problems not being managed by the IT Company -- AND -- in English, not technobabble.

Finally, if you are looking for an IT company, that means you're probably getting ready to fire one -- or an IT employee...How do you do that safely? How do you make sure they don't put your systems at risk?...How can you ensure that they will help you with the transition?...And How do you make sure you get all the passwords for all of the resources?

THIS SET OF EMAIL-LESSONS WILL ANSWER ALL OF THOSE QUESTIONS AND MORE

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